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CDA Salary and Benefits Information

A Satisfying Career Starts Here


Communications Operators are included within the City’s Pay Band I, which ranges from a minimum of $16.97 per hour to a maximum of $34.31. The base starting pay for a Communications Operator is $16.97 per hour up to $34.31 per hour depending upon experience. Time and a half is paid for all hours worked over 40 per week. Employees also receive a “Flexbucks” allowance of $178.67 per month, which can be applied toward insurance premiums or taken as additional salary.

Merit Increases

Employees are evaluated annually. Merit pay raises may be awarded based on performance.


12 hour shifts – 6 a.m to 6 p.m and 6 p.m to 6 a.m. All employees may be required to work overtime depending upon current staffing levels.


  • Personal leave: 10 hours earned monthly
  • Sick leave: 4 hours earned monthly. After two years, employees are also eligible for 1200 hours of catastrophic leave for use in the case of extended illness or disability.
  • Holiday leave: 10 paid holidays per year; generally, holidays are scheduled workdays.


Uniforms are provided at successful completion of classroom training.


The CDA provides two choices of health care benefits (Capital Health Plan or Blue Cross/Blue Shield) and pays a portion of their premium. The CDA also provides life insurance and accidental death and dismemberment insurance at 1x base pay rate, and the employee may buy supplemental coverage. Other optional insurance plans available include dental, legal, and eye care.