- $1,500 hiring bonus
- Starting salary: $47.320 ($22.75/hour)
- End of All Training Phases Salary: $51,480
- $2.00 increase per hour, night shift differential (6:00 pm – 6:00 am)
- Work 14 days per month with every other weekend off
- 236 hours of training for State Certification, provided
- **Overtime available**
- Group dental, medical, vision, life, and legal insurance plans
- Health Savings Account
- Retirement plan
- Paid vacation and sick leave
- Health and wellness program (to include a free CALM app subscription)
- Gym on site
- Free Lucky Goat Coffee and Nitro Cold Brew on tap 24/7
- Be a U.S. citizen
- Be at least 18 years of age
- Possess a high school diploma or an equivalent recognized certificate and preferably one year of full-time (2080 hours) public contact work experience that includes customer service; or successful completion of 30 semester hours or 45 quarter hours at a community college, college or university
- Have the ability to work any shift assigned, including nights, weekends and holidays
- Be able to clearly, effectively and efficiently communicate in English, both verbally and in writing (bilingual ability is an advantage)
- Be capable of multitasking, exercising good judgment, making quick decisions in stressful situations, and relaying information accurately
- Possess basic computer skills
- Be able to work in a fast-paced environment
- Have no felony convictions
The Consolidated Dispatch Agency (CDA) will request documents validating the minimum training and experience requirement before the final hiring decision is made.
Equal Employment Opportunity. All qualified applicants are encouraged to apply, applications are accepted on a continuous basis.
All interested parties must submit an application through the City of Tallahassee’s online application system. Click the button below to get started!
Only online applications will be accepted. Please ensure you complete all sections including education and work history, even if you submit a resume. In addition to the online application, all applicants must complete and submit a PSCO Applicant Job Requirement Questionnaire and Personal Information Questionnaire (PDF) which should be uploaded as an attachment via the online application process.
If you have a disability requiring accommodations, please call (850) 891-8214 Monday through Friday, between 8 AM and 5 PM, or TDD 711.
If you’ve met KB, you remember her.
She brings the kind of energy, authenticity and genuine connection that can’t be taught and she has become a familiar face of the CDA throughout our community.
Whether she’s talking with a student who has never considered a career in public safety, meeting someone ready for a new direction, or representing the CDA in our community, KB has a gift for making people feel like they belong in the conversation.
Because recruiting isn’t really about convincing someone to apply…It’s about helping the right person recognize something in themselves and an opportunity they may never have imagined.
KB is exceptionally good at that.
With decades of firsthand experience as an Emergency Communications Professional, Will understands the judgment, teamwork and tremendous responsibility required to coordinate public safety response when seconds matter.
He also understands something that’s difficult to capture in a job description: this profession is so much bigger than answering a call.
The people who thrive in emergency communications don’t always arrive knowing this is where they belong. Sometimes, they simply haven’t discovered it yet. And Will is pretty good at helping them do exactly that.
