For Non-Emergencies call
(850) 606-5800
Tallahassee • Leon County • Florida

Minimum Qualifications

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Each applicant seeking a job as a Public Safety Communications Operator (PSCO) must:

  • Be a U.S. citizen
  • Be at least 18 years at the time of hire
  • Possess a high school diploma or an equivalent recognized certificate and one year of full-time (2080 hours) public contact work experience that includes customer service; or successful completion of 30 semester hours or 45 quarter hours at a community college, college or university
  • Have the ability to work any shift assigned, including nights, weekends and holidays
  • Be able to clearly, effectively and efficiently communicate in English, both verbally and in writing (bilingual ability is an advantage)
  • Be capable of multitasking, exercising good judgment, making quick decisions in stressful situations, and relay information accurately
  • Possess basic computer skills
  • Be able to work in a fast-paced environment
  • Have no felony convictions

The Consolidated Dispatch Agency (CDA) will request documents validating the minimum training and experience requirement before the final hiring decision is made.

Apply Online

Start Your Application Today

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All interested parties must submit an application through the City of Tallahassee’s online application system. Click the button below to get started!

Apply Now

Only online applications will be accepted. Please ensure you complete all sections including education and work history, even if you submit a resume. In addition to the online application, all applicants must complete and submit a PSCO Applicant Job Requirement Questionnaire and Personal Information Questionnaire (PDF) which should be uploaded as an attachment via the online application process.

If you have a disability requiring accommodations, please call 850-891-8214 Monday through Friday, between 8 AM and 5 PM, or TDD 711.

Once you meet the minimum requirements and all of your application documents are submitted, the CDA may contact you to move onto the selection process.

Get More Information

Download the Applicant Handbook

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For more detailed instructions on how to apply and additional information about the selection process, download the applicant handbook here.

Download Handbook PDF